Who are we?
We are an independent travel company who have a passion for all things travel! We have personal experience of many countries around the world such as Dubai, Mauritius, Australia, USA, as well as numerous destinations within Europe to name just a few! This means we have the knowledge and expertise to help you build your dream holiday.
We offer fantastic deals all over the world and as an independent agency we can ensure you get the best deals out there. We deal with all the major tour operators as well as the smaller independent ones such as Elegant Resorts and Kunoi meaning we have access to hundreds of airlines and thousands of hotel rooms. We can offer you a variety of options that include a standard package holiday to Europe or a tailor made holiday to Dubai and the Maldives. Anything you require can be done and nothing is too much trouble – just ask!
The site is not an online booking site as we like to build relationships with our clients so we can fully understand what our customers want and need from their holiday. We can provide excellent customer service as well as knowledge and advice about what is best for you.
You can also rest assured that you are fully protected when booking with us.
Global’s Consumer Protection Guarantee Scheme
The Global Travel Groups ‘Consumer Protection Guarantee Scheme’ means your funds are covered in a legally protected Client Account. This means that in the unlikely event of Luxury Escapes by Katie Walsh or The Global Travel Group fail your money is protected and the tour operator will still be paid or a full refund will be given.
ATOL Protected
As members of award winning The Global Travel Group who hold an ATOL licence number 3973, your holiday is fully protected. An Air Travel Organisers Licence (ATOL) protects you from losing your money or being stranded abroad. Plus, our ATOL protection will ensure you’ll also receive a refund and travel home if you’re actually on holiday. We use a protected Client Account where your money is held until after your holiday. This means that your money is always kept safe and secure, no matter what happens. So you can book with confidence.
Our DIY package facility means you can book your flight and accommodation separately to get the best prices, but it is ATOL protected under our licence so you won’t put any part of your trip at risk like you would if you booked them separately on the internet. So you can book with peace of mind that your holiday is secured and you have got the best price.
We have established relationships with the majority of operators featured who share our passion for quality and service. This direct contact ensures we can give you the personal touch and helps us to put you ahead of other guests. We are also able to add in all those extras you need just to make the trip complete including transfers, attraction tickets, insurance, airport hotels, car parking and airport lounges.
Doing the hard work for you
You may think that you can get the holiday you want by trawling the internet yourself and getting the best deal. With over 300 billion online writings users put on the internet each year it’s not as easy as you think – but don’t worry you have us! Also, as we have the backing of one of the UK’s largest travel companies, we have access to bookings you don’t – and of course it’s all ATOL bonded.
We pride ourselves on our consultants’ travel knowledge and excellent customer service standards. Customers can speak directly to our friendly consultants so we can build a relationship with you to ensure you get exactly what you want. Let us know what you want and we’ll do all the hard work for you, making it our personal responsibility for making sure you have the holiday you deserve. We’ll design your holiday every step of the way from your initial call to us to planning your next holiday when you get back. We’re a travel supermarket like no other.
We set ourselves high standards and are keen to be one of the best independent travel agents in the UK, without losing sight of the personal, individual needs of everyone of our customers. We want you to be part of our success. We aim to be the only travel agent you will ever want or need.
We’re passionate about travel and have had the experiences we’ll recommend for you. Our personal insights means we can make sure you go to the places only the locals know about and make sure you take everything you need for the holiday of a lifetime. If the holiday weather in Tenerife is what you’re about, or stunning beaches on the idyllic Caribbean islands or anything else in between.
